What This Privacy Policy Actually Covers
When you register with a phone number and set a password, we store the basic account details needed to run your wallet and match you to your session on returning visits. If you deposit through bKash, Nagad or Rocket, we log the wallet reference and transaction
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status your provider sends back to us — not your wallet PIN, which stays inside your mobile money app. This data lets our support team confirm a payment when you write in about a delayed transfer, and it lets us match a withdrawal request to the
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account that placed it. We also keep a short device and session record — browser type, app version, login timestamps — so a returning user on a new phone can be verified without extra friction. None of this is sold to outside advertisers; it's used to
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run your account, settle disputes, and meet the checks our payment partners require. Because rules for services like ours vary from one region to the next, what we can collect, how long we hold it, and how you request a copy or deletion depends on your
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local law and eligible region. If you want to see what we hold on your account, or correct a detail like a phone number, reach out through the contact paths below and we'll walk you through the same verification step we'd run before any wallet change.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.